Terms & Conditions

Overview

By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order.

Products & Availability

All creations are handcrafted with attention to detail and may be produced in limited quantities. As many items are made-to-order, slight variations may occur, reflecting the uniqueness of each piece.

We reserve the right to modify, discontinue, or update any product without prior notice.

Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. All payments must be completed before production or order processing begins.

We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized transactions, or inaccurate information.

Production Time

As our products are handcrafted upon request, production timelines generally range between 2 to 4 weeks, depending on the design and complexity of the order.

Pricing

All prices are listed in the applicable currency and may be subject to change without prior notice. While we strive for accuracy, occasional errors in pricing or product descriptions may occur.

Shipping

Delivery timelines provided on the website are estimates and may vary depending on destination, customs clearance, carrier delays, or other external factors beyond our control.

Exchanges

Exchanges are accepted only under the conditions outlined in our Exchange Policy. Due to the handcrafted and made-to-order nature of many of our creations, certain items may not be eligible for exchange.

Intellectual Property

All website content — including designs, images, logos, graphics, and text — remains the exclusive property of our brand and may not be copied, reproduced, distributed, or used without prior written authorization.

User Responsibilities

You agree not to misuse the website or engage in activities that could compromise its functionality, security, integrity, or reputation.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes become effective immediately upon publication on the website.

Contact

For any questions regarding these Terms & Conditions, our client care team remains available to assist you.