Shipping Policy

Order Processing

Each creation is meticulously handcrafted upon request, ensuring exceptional attention to detail and exclusivity in every piece. As our products are made-to-order, production times typically range between 2 to 4 weeks, depending on the complexity and specifications of your order.

This artisanal process allows us to maintain the highest standards of craftsmanship and quality before your item is carefully prepared for shipment.

Delivery Timelines

Once your order has been completed and dispatched, estimated delivery times are as follows:

  • Morocco: 1–2 business days

  • Europe: 3–5 business days

  • United States: 4–8 business days

  • Rest of the world: 6–12 business days

Please note that delivery times may vary slightly depending on destination, customs procedures, and peak shipping periods.

Shipping Experience

Every order is carefully packaged to reflect the essence of our brand — refined, elegant, and protected with exceptional attention to detail. Once your order is shipped, you will receive a confirmation email including tracking information to follow your parcel throughout its journey.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order details. Complimentary shipping may occasionally be offered during selected campaigns or exclusive launches.

Customs & Import Duties

For international deliveries, customs duties or import taxes may apply according to your country’s regulations. These charges remain the responsibility of the customer.

Assistance

For any inquiries regarding your order, production status, or delivery, our client care team remains available to assist you with priority and discretion.