Exchange Policy

Our Commitment

Each creation is crafted with care and exceptional attention to detail. As every piece reflects our dedication to artisanal craftsmanship, we aim to ensure your complete satisfaction with your order.

Exchange Eligibility

We accept exchanges within 3 days of delivery, provided that items are:

  • Unworn and unused

  • In their original condition

  • Returned with original packaging and tags intact

As many of our creations are handcrafted and made-to-order, exchanges are only accepted for eligible standard items and remain subject to availability.

Exchanges

If you wish to exchange an item for a different size or design (subject to availability), our client care team will gladly assist you through the process with priority support and attention.

Exchange Process

To request an exchange, please contact us with your order details. Once your request is approved, you will receive instructions regarding the return and shipment process.

Shipping Costs

Shipping costs related to exchanges are the responsibility of the customer unless the item received is defective or incorrect.

Need Assistance

Our client care team remains available to ensure your experience stays seamless, refined, and aligned with the standards of our brand.